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Can I get a refund when upgrading?
Can I get a refund when upgrading?
Tracy Pemberton avatar
Written by Tracy Pemberton
Updated over a week ago

Yes, a discount of the unused portion of your current subscription will be automatically applied when you upgrade your subscription.

As the system is automated, the subscription periods are set to 3 months or 12 months and do not allow for a cash refund, only a redirection of the unused portion of your current subscription to an upgrade.

For example, if you purchased the Basic version for the year (US$29) and then the next day decided to upgrade to the Standard version for 3 months (US$99) it would only cost US$70 (99-29) to upgrade.

You can buy monthly subscriptions via the App stores, but the most economical way of purchasing a subscription is direct from our website, where you can buy a 3 monthly or yearly subscription.

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