If you have enabled an Admin Pin on the Iridium GO! exec, this will affect the Offshore App connection to the Exec unit and stop the GRIB downloads. To disable the Admin Pin > Use the Iridium GO! exec unit LCD screen > Click on the Setting icon > Admin setting > Admin Pin > Enable/ Disable > Set it to DISABLED.
The Iridium GO! exec supports an administrator PIN to prevent key features from being controlled by anyone other than the Device Administrator. By default, the Admin PIN is disabled, and we recommend it remains OFF.
Please NOTE if you forget the user PIN, you will need to Factory Reset the Iridium GO! exec unit.