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PredictWind App -Troubleshooting Tips

Troubleshooting Tips for the PredictWind App on iOS and Android

Arnaud Monges avatar
Written by Arnaud Monges
Updated over a week ago

If you are having trouble with the PredictWind App on your Android or Apple device please try the following:

  1. Power the device off/on.

  2. Uninstall the PredictWind App, and reinstall again.**

  3. Upgrade to the latest phone operating system.

  4. On your Android device, try clearing the cache.
    Go to your Android device Settings > Apps > PredictWind App > Storage > Clear cache

  5. On your Android device, check you have the latest version of the Android System WebView. Head to setting on your Android, Apps > Android System WebView

    Select > App details in store, if there is a new version install it from the Google Play Store.

  6. If you have a VPN installed on your device, please disable it and try again. If disabling it does not make a difference, uninstall it completely and try again

  7. Check to see if you have a security App on your phone, e.g. TrendMicro mobile security App. If so, you may need to allow the PredictWind App to load or disable App when launching the PredictWind App.

**Note minimum requirements are iOS 15.2 and Android 8 (Android 8 from new).

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