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How do I cancel PredictWind services
How do I cancel PredictWind services

How to manage and cancel PredictWind services

Keryn McMaster avatar
Written by Keryn McMaster
Updated today

PredictWind offers a range of subscriptions and services for weather forecasting and Iridium satellite connection. These services operate independently of each other, meaning that cancelling or discontinuing one service does not automatically affect the other.

PredictWind Forecast (Basic, Standard, Professional)

PredictWind forecast subscriptions (Basic, Standard, Professional) cannot be paused or put on hold.

PredictWind forecast subscription purchased via the website

We offer three-month and one-year subscriptions directly from our website: https://forecast.predictwind.com/register/change/package. If necessary, our billing team can pre-set your PredictWind Forecasting subscription to automatically revert to the Free version on the expiry date so that it does not auto-renew.

Contact support@predictwind.com for any changes to your PredictWind account.

PredictWind forecast subscription purchased via In-App

We offer one-month, three-month, and one-year subscriptions through the PredictWind App, available on the Apple Store and Google Play Store. To cancel these PredictWind forecast subscriptions, please use the Apple Store or Google Play Store, as PredictWind does not have control over purchases made through the App.

Iridium services

PredictWind offers Iridium GO!, GO exec, YB3i, and PredictMail that are all managed via the PredictWind Satellite Portal at https://satellite.predictwind.com/

In this Satellite Portal, you can cancel and change plans. Pausing or putting airtime plans on hold is not possible. You need to either change the plan or cancel the service.

YB3i services

After disconnecting a YB3i you can re-connect at any time. A US$59 activation fee will apply to any new activation.

Plans can be cancelled at any stage during the month except during the first month as you cannot activate a plan and cancel a plan in the same calendar month. The cancellation will happen immediately. No refunds are applied to the existing plan.

Cancel in the Satellite Portal at https://satellite.predictwind.com/login

PredictCurrent

PredictCurrent purchased via the website:

We offer one-month, three-month, and one-year subscriptions to PredictCurrent directly from our website: https://www.predictcurrent.com/pricing. If necessary, our billing team can pre-set your PredictCurrent subscription to automatically revert to the Free version on the expiry date so that it does not auto-renew. Contact support@predictwind.com for any changes to your PredictWind account.

PredictCurrent purchased via In-App:

We offer one-month, three-month, and one-year subscriptions through the PredictCurrent App, available on the Apple Store and Google Play Store. To cancel these PredictCurrent subscriptions, please use the Apple Store or Google Play Store, as PredictWind does not have control over purchases made through the app.

Anchor Alert App

Anchor Alert purchased via the website:

We offer three-month and one-year subscriptions for the Anchor Alert App directly from our website: https://www.predictwind.com/anchoralert/pricing. If necessary, our billing team can pre-set your Anchor Alert subscription to automatically revert to the Free version on the expiry date so that it does not auto-renew. Contact support@predictwind.com for any changes to your PredictWind account.

Anchor Alert purchased via In-App:

We offer one-month, three-month, and one-year subscriptions through the PredictWind App, available on the Apple Store. To cancel the Anchor Alert subscription, please use the Apple Store, as PredictWind does not have control over purchases made through the app.

AIS Explorer App

AIS Explorer purchased via In-App:

We offer one-month, three-month, and one-year subscriptions through the AIS Explorer App, available on the Apple Store and Google Play Store. To cancel the Anchor Alert subscription, please use the Apple Store or Google Play Store, as PredictWind does not have control over purchases made through the app.

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