To reset or factory reset the GO exec you will need to use the physical reset button inside the GO exec SIM cover. The process requires a small paper clip or similar (nothing sharp) to press the button through the small hole.
GO exec device - Reboot and Factory Reset
Reset (reboot) the GO exec - Pressing the reset button inside the GO exec SIM cover for >1 second and releasing it while the unit is powered on will force it to reboot.
Factory Reset the GO exec - Pressing the reset button inside the GO exec SIM cover for 15 seconds while the unit is powered on will force it to perform a factory reset. The GO exec will automatically shut down and then reboot.
During rebooting, the GO exec LCD screen will show a graphic of 2 cogs and the words "factory reset in progress" to indicate it is performing the factory reset. There are no screen prompts.
After completing all configurations, all Settings, Call History, ESP Configuration, Admin & Screen Lock PINs will be deleted.
Important Note: After a factory reset, you must reconfigure the SOS feature.
If connected to a DataHub via Wi-Fi, you will also need to re-connect the DataHub to the GO exec Wi-Fi if you have set a custom Wi-Fi password, as this will have been reset back to the default password: password
Alternative to Reset is to Erase All Settings and Data
You can also erase all data and settings to effect a factory reset of the GO exec through the GO exec App. To do this:
Open the GO exec App and tap the Settings wheel.
Tap Device Settings.
Tap Admin settings.
Swipe to the bottom and tap Erase All Settings and Data.
Important: Please do NOT activate storage mode after erasing all data and settings.
Tap Reset.
