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Offshore App unable to download on Mac or iOS
Offshore App unable to download on Mac or iOS

Troubleshooting GRIB download on Mac, iPhone and iPad

Matt Crockett avatar
Written by Matt Crockett
Updated today

If your Mac or iOS device cannot download GRIBs and Routes in the Offshore App, please check you have disabled Private Relay.

Mac

  • Click on the Apple Menu.

  • Click on Settings.

  • Search Private R or click on your iCloud Account.

  • Scroll down to Private Relay.

  • Disable Private Relay.

iOS

  • Disable VPN and ensure it is not connected.

  • Tap your iCloud Account.

  • Tap iCloud.

  • Disable Private Relay

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