If you need help with any PredictWind Product or Service, please Contact Us in any of the following ways:
Use the Help speech bubble on the bottom right-hand corner of this website. This links to our AI Answerbot which can help solve many of the frequently asked questions immediately. At any time, you can request to talk to an agent. When prompted, please type Contact Support and click Talk to an Agent.
Email support@predictwind.com.
WhatsApp: +1 209 9894960. Please use the QR code below to set up the PredictWind WhatsApp support number
Call Support on any of these phone numbers:
Australia: +61 2 4208 5712
New Zealand: +64 9 801 8127
United Kingdom: +44 20 3936 1730
USA: +1 628 899 0038
Please call Monday to Friday 8 am - 4 pm (New Zealand Timezone GMT+12/13). Note: All international numbers route to NZ. If you can't get through, please leave a detailed message.
Information to include in your message or email.
The more we know, the faster we can assist.
Briefly describe the issue and summarize the troubleshooting you've tried.
Share a list of all devices relevant to the issue, including the Operating System and Firmware versions. These may include phones, tablets, laptops, DataHub, any Iridium product, Starlink, 4G router or other communications devices.
For Apps, please share the App name and App version number.
For Subscriptions to PredictWind services, please share the email address the account is under.
Sharing screenshots, photos or a link to a short video are all very helpful.
Your current physical location, onward travel plans and timeline.
Your full international contact phone number, if requiring phone support.