You can use the PredictWind app and Forecast Website over Starlink. If other websites load but PredictWind does not, try the steps below.
Before you start
Connect your phone or tablet directly to your Starlink Wi-Fi and open the Starlink app. The screenshots below show a Starlink Mini.
1. Check for Starlink software updates
Make sure you are using the latest Starlink app. Open the app and check the main status screen for a software-update message. If an update is offered, follow the on-screen prompts to install it, then wait for Starlink to reconnect.
Starlink normally downloads software updates automatically. To view or change when Starlink installs them, open Settings > Starlink > Software Updates. This menu controls the automatic update window.
If no update is offered, continue to Step 1.
2. Check that content filtering is off
Open Settings > Router > Content filtering and select No Filtering. Save the change if prompted. If No Filtering is already selected, leave it as it is.
Content filtering can sometimes block legitimate websites.
Important: Selecting No Filtering turns off Starlink's malware and adult-content filtering for your network.
3. Open Custom DNS
Return to Settings > Router. Under Advanced, tap Custom DNS.
4. Enable Custom DNS and enter the addresses
Switch on Enable custom DNS, then enter:
Field | Address to enter |
Primary | 1.1.1.1 |
First Backup field | 8.8.8.8 |
These are public DNS addresses provided by Cloudflare and Google, respectively.
Leave the two remaining Backup fields blank, then tap Save.
Seeing “Required” under Primary? The grey example text is not an entered address.
Tap the Primary field and type 1.1.1.1 yourself. Also make sure you have entered 8.8.8.8 in the first Backup field.
5. Reboot the Starlink router
Return to Settings > Router. Under Reboot router, drag the slider to the right to reboot. Wait for the router to finish restarting.
Important: Use Reboot router, not Factory reset.
A factory reset removes your Wi-Fi name, password and other settings.
6. Reconnect to Starlink Wi-Fi and test PredictWind
Reconnect your phone, tablet or computer to your Starlink Wi-Fi. Check that you are back on this network before testing.
Close and reopen the PredictWind app, then try loading a forecast.
To test the PredictWind Forecast Website, open it in your browser on a computer and reload the page.
Still not working?
Try PredictWind on mobile data or another Wi-Fi network, then contact PredictWind Support: support@predictwind.com.
Include your Starlink model, device type, a screenshot of any error, and whether PredictWind works on the other connection. Also, let us know whether other websites load over Starlink.