PredictWind has 2 completely separate password systems depending on which app or function you are using, so ensure you reset your password for the correct system:
PredictWind Website, PredictWind App and Offshore App
To reset your password for the PredictWind Forecast Website, PredictWind App and Offshore App, please go to the Forecast Password Reset Page
Important: If you use a DataHub or DataHub Pro for GPS Tracking, then after resetting your Forecast Password you must also log into your DataHub go to Services > Settings > Account, update the new Forecast password there, and verify it is correct.
To update the PredictWind Account Password in your DataHub:
Connect to DataHub Wi-Fi with your device.
Open Chrome or Safari to 10.10.10.1
Login to the DataHub using your admin credentials
Open Services > Settings > Account (top menu)
Update your new PredictWind Forecast Account Password
Click SAVE & APPLY
Check that the Status reads: "Verified (Your Subscription level) Account" e.g. "Verified Professional Account)
Satellite Portal for Iridium GO/ GO exec/ YB3i activation and airtime
To reset your password for the Iridium GO / GO exec or YB3i please go to Satellite Password Reset Page:
Please enter the email address that you have registered with PredictWind
Click on the "Reset Password" button.
Follow the instructions in the email that will be delivered to your inbox.
If you do not receive the password reset email check your Junk/ Spam folders.
Important: When logging in with your new password, please note that all letters in your password are case-sensitive.
PredictMail
If you forgot your PredictMail password, you can reset it in the Satellite Portal. Click on your PredictMail Account, then click Change Password.
If you continue to have problems logging in please contact our support team at https://www.predictwind.com/contact-us/