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PredictWind App -Troubleshooting Tips
PredictWind App -Troubleshooting Tips

Troubleshooting Tips for the PredictWind App on iOS and Android

Arnaud Monges avatar
Written by Arnaud Monges
Updated this week

If you are having trouble with the PredictWind App on your Android or Apple device please try the following:

  1. Power the device off/on.

  2. Uninstall the PredictWind App, and reinstall again.**

  3. Upgrade to the latest phone operating system.

  4. On your Android device, try clearing the cache.
    Go to your Android device Settings > Apps > PredictWind App > Storage > Clear cache

  5. On your Android device, check you have the latest version of the Android System WebView. Head to setting on your Android, Apps > Android System WebView

    Select > App details in store, if there is a new version install it from the Google Play Store.

  6. If you have a VPN installed on your device, please disable it and try again. If disabling it does not make a difference, uninstall it completely and try again

  7. Check to see if you have a security App on your phone, e.g. TrendMicro mobile security App. If so, you may need to allow the PredictWind App to load or disable App when launching the PredictWind App.

**Note minimum requirements are iOS 15.2 and Android 8 (Android 8 from new).

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