Factory Reset
Jon Bilger avatar
Written by Jon Bilger
Updated over a week ago

The DataHub can be returned to its original factory defaults (i.e. the way you originally received it) by one of two methods: Software Reset or a Hardware Reset

After a Factory reset you will need to setup the unit again by starting at Step 2: How to Setup GPS Tracking

Software Reset

The software reset is the easiest method if you can login to the unit.

  • Connect your laptop (Recommended) or mobile device to the DataHub Wi-Fi network. It will look like PW-Hub-XXXX in the list of available Wi-Fi networks on your device.

  • Open a Chrome or Safari browser and type in the URL bar.

  • Log in with username admin and password admin.

  • From the left menu select Settings then select the Maintenance tab.

  • Select the Perform Reset button to restore the factory default settings.

Note that it takes 5-10 minutes for the process to complete. Do not interrupt the DataHub during the reset process.

Hardware Reset

A hardware reset is in order if you have either lost the WIFi password, admin password or are unable to otherwise access the web admin UI for the DataHub. To perform a hardware reset, locate the reset button next to the power inlet for the unit. You will find it through a small pinhole through the enclosure. Use a paper clip or other small object to depress the button for 15 seconds while the unit is powered on. After 15 seconds, release the button. The unit will then perform a factory reset. Note that a quick push of the button will reboot the unit, but not reset it to its defaults. The button must be held for more than 10 seconds and less than 30 for the reset action to occur

Did this answer your question?