All Collections
Iridium GO exec
Troubleshooting
GO exec date and time are not correct
GO exec date and time are not correct
Matt Crockett avatar
Written by Matt Crockett
Updated over a week ago

If your GO! exec date and time are not correct, please check the following:

  • The timezone setting is correct. To review and change this:

    • Tap the Settings wheel on the GO! exec touchscreen.

    • Tap Date and Time settings.

    • Tap Time zone.

    • Swipe up or down and tap the correct timezone.

    • Tap the checkmark in the bottom centre of the GO! exec touchscreen to apply this setting.

  • Check that the GNSS Antenna Selection setting is set to Internal. To review and change this:

    • Tap the Settings wheel on the GO! exec touchscreen.

    • Swipe down and tap GNSS Antenna Config. Note, this menu option is only available from GO! exec firmware version 1.06 or later. If you do not see this menu option please click here to update your App and GO! exec firmware.

    • Tap Auto and change the default GNSS Antenna Selection setting to Internal.

    • Tap the checkmark in the bottom centre of the GO! exec touchscreen to apply this setting.

Important Note: To set the initial date and time of the device, it must be connected to GPS using the internal antenna at least once. If you have not done this before, please go outside with the device. Find a clear view of the sky and horizon to use the device. For more information and a video please review Step 3: Iridium GO! exec setup and software update.

Did this answer your question?