Please watch the following video to set up your GO exec device and install the Iridium App.
Key Points
Insert the sim card with the gold contact points facing down.
Plug the GO! exec in with the supplied charger to a wall socket and charge it to 100%.
Go outside. Find a clear view of the sky and the horizon before you power on the device.
To power it on, flip the antenna up or connect it to an external antenna and gently tap and hold the power button for up to 15 seconds.
Connect your device with Wi-Fi to the GO! exec, using your camera to scan the QR code, or manually connect to the Iridium Wi-Fi network using your device's Wi-Fi settings and the password: password
Move on to Step 4
Check the Status bar at the top of the Iridium GO! exec app. If you see a satellite connection with at least four signal bars, a white Bluetooth logo and a fully charged battery, you are ready to move on to Step 4: How to set up SOS with the Iridium GO! exec.
Quick Tips
Firmware Update
When the App connects to the GO! exec, it will check the device firmware and prompt you to update it if required. For full instructions about how to update the device firmware please see: How to update the Iridium GO! exec App and device firmware.
Troubleshooting
Error Message "Please connect to the Iridium GO! exec Wi-Fi"
If your iOS or Android device is unable to connect using the App, and the App status bar displays "Please connect to the Iridium GO! exec Wi-Fi", you can also connect by opening your device's Wi-Fi settings, selecting the Iridium Wi-Fi network and using the default password, which is: password
Error Message "Bluetooth is not connected"
If your GO exec App displays that Bluetooth is not connected or your mobile device alerts you with this message. Please disable Bluetooth on your phone, force close the GO exec App, then re-enable Bluetooth and reopen the GO exec App.
If this doesn't work, please restart your mobile device, check Bluetooth is enabled and your phone is not in Flight Mode, and then reopen the GO exec App.
You don't need to pair your device with the GO exec for Bluetooth to connect. Your device cannot see the GO exec to pair with in the Bluetooth device settings.
If you can connect your device to GO exec Wi-Fi or via a DataHub, which is connected to GO exec Wi-Fi, you can still use the App to connect to the device.
Disable Limit IP Address Tracking
On iOS devices, you may also need to disable "Limit IP Address Tracking" in the iPhone's Iridium Wi-Fi network settings so your Iridium GO! exec App can connect to the device.