If the GO exec App will not connect please check your device has Flight Mode turned ON and is connected to GO exec Wi-Fi.
If you have connected in the past, sometimes it can take 10 secs to connect.
If it doesn't please force close and reopen the GO exec App. Wait 10s for the GO exec App to connect to the GO exec.
If your iOS or Android device is still unable to connect using the GO exec App, and the App status bar displays "Please connect to the GO! exec Wi-Fi", you can connect directly by opening your device's Wi-Fi settings, selecting the GO exec Wi-Fi network and using the default password, which is: password
If you have used another device to connect to the GO exec before, try using that to check. This will isolate the settings of your device as the issue.
General GO exec App connection issues
Flight mode is enabled
Bluetooth is enabled
Wi-Fi is enabled
You are Connected to the GO exec Wi-Fi.
iOS specific GO exec App connection issues
Disable Wi-Fi options for Limited IP Address Tracking and Private Wi-Fi. To do this, go to Wifi > The GO exec Wi-Fi name > Click on the blue i at end of row. > Turn off Limit IP Address Tracking and Turn off Private Wifi Address> Please wait 5 seconds after disabling Private Wi-Fi in case it automatically reenables. You may need to disable it several times before the setting will be fixed.
If you cannot disable Private Wi-Fi reliably, please turn off Private Relay under Settings->Your Apple ID (at the top) >iCloud >iCloud+ >Private Relay.
Disable any active VPN Apps under Settings >VPN. Please wait at least 5 seconds in case it automatically reenables.
If you see any VPN Apps further down the VPN page with installed profiles, please open their App and Disable them in App too. VPN Apps such as AdBlocker will not allow you to disable them in the Apple Settings menu; you must disable or uninstall the App in the App itself.
Check that Local Network is enabled. You can find this by opening Settings->GO exec or Settings->Privacy->Local Network and checking that the GO exec is enabled.
Turn on Flight Mode, then enable Bluetooth and Wi-Fi. Reconnect to Iridium Wi-Fi.
Force restart your iPhone. On recent iPhones, this can be done by quickly pressing:
Volume up key
Volume down key
Press and hold the right side button a long time until the Apple Logo appears
Uninstall and reinstall the GO exec App. When it first opens again, Allow all requested settings, including Bluetooth, Camera, Microphone, Contacts and Local Network.
Factory Reset the GO exec on the touchscreen under the Settings Cog >Admin Settings >Erase all data and settings. Do not enable storage mode.
If none of the above works, please contact PredictWind Support for further assistance.