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GO exec how to update the Iridium GO exec App and device firmware
GO exec how to update the Iridium GO exec App and device firmware

How to update the GO exec App and GO exec Firmware

Matt Crockett avatar
Written by Matt Crockett
Updated today

Updating the firmware is a simple process actioned via the Iridium GO exec App.

Please note, You do not need an active SIM card for this process.

How to Update your GO exec App and GO exec firmware to the latest version:

Before you start

  • Disconnect the GO exec from any satellite connection session and disconnect your mobile device from the GO exec Wi-Fi or DataHub. Connect your mobile device to high-speed internet.

Step 1) Update the GO exec App

  • Open the App Store (iPhone) or Play Store (Android) on your mobile device and search for Iridium GO exec App, update as you would any other App.

Unsure, Please read this article, Updating an App

Step 2) Update your GO exec firmware (software update)

  • Connect your mobile device to the GO exec Wi-Fi or your DataHub Wi-Fi if it is connected to the GO exec.

  • Open the Iridium GO exec App, The process of updating the firmware is simple and automated.

  • Tap Update Now. A new firmware update will now be copied from the GO exec App . This will take approximately 3-5 minutes. Please keep the GO exec App open for the duration of the software update.

  • When the Firmware has transferred successfully, the GO exec will play an audio notification to let you know it is rebooting. Tap OK.

  • Once rebooted, the GO exec will install the firmware update automatically. This will take approximately 3-5 minutes. The GO exec App will show the software update in progress.

  • When completed, the GO exec App will display a message, and the device will restart.

    To see the new Firmware and re-establish your device's connection to the GO exec, you may need to exit the GO exec App, reconnect to the Wi-Fi, and reopen it.

Manually Install the GO exec firmware

If you have elected to install the new GO exec firmware at a later date this is how you do it.

Connect your mobile device to the GO exec Wi-Fi

Open the Iridium GO exec App and tap the Settings Cog

Tap Device settings > Admin Settings > Device software update > Start

Tap Start Update

The update will commence and will take 3-5 minutes, The GO exec App is required to be open for the duration of the software update.

The GO exec will work through the process as outlined above under Step 2

Check your firmware version number

  • To check your GO exec Firmware, open the GO exec App then:

    • Tap the Settings wheel.

    • Tap Device Settings.

    • Tap Admin Settings.

    • Swipe down and tap Device Info Here you will see the firmware version :

    • FW Version XXXXXXXX

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