Our support team of sailing and marine experts are here to answer any questions you may have.
Predictwind Email
Contact our customer support team by emailing support@predictwind.com
Predictwind App / Website
If you are using the PredictWind App or website, you can start a conversation with our team anytime; go to https://www.predictwind.com/contact-us/
PredictWind Whatsapp
WhatsApp: +1 209 9894960. Please use the QR code below to set up the PredictWind WhatsApp support number
Predictwind Phone Numbers
Australia: +61 2 4208 5712
New Zealand: +64 9 801 8127
United Kingdom: +44 20 3936 1730
USA: +1 628 899 0038
Please call Monday to Friday, 8 am - 4 pm (New Zealand Timezone, GMT+12/13). Note: All international numbers route to NZ. If you can't get through, please leave a detailed message.
If you cannot reach one of our team members, they are probably on another call, or you have tried outside of office hours. Leave a clear message with your name, email address, and reason for the call, and we will always return the call. Please call Monday through Friday, 8 am-4 pm (New Zealand Timezone GMT+12). Note: All international numbers are answered in NZ.
Information to include in your message or email.
The more we know, the faster we can assist.
Briefly describe the issue and summarize the troubleshooting you've tried.
Share a list of all devices relevant to the issue, including the Operating System and Firmware versions. These may include phones, tablets, laptops, DataHub, any Iridium product, Starlink, 4G router or other communications devices.
For Apps, please share the App name and App version number.
For Subscriptions to PredictWind services, please share the email address the account is under.
Sharing screenshots, photos or a link to a short video are all very helpful.
Your current physical location, onward travel plans and timeline.
Your full international contact phone number, if requiring phone support.