If you have forgotten or lost the admin password for your DataHub or DataHub Pro and can no longer log in to the web admin UI at 10.10.10.1, you will need to perform a hardware reset to restore the default login credentials.
Important: A hardware reset returns the unit to factory default settings. You will need to set the device up again from scratch after completing this process.
Default login credentials
After a hardware reset, the admin login details are restored to:
Username: admin
Password: admin
We strongly recommend changing the default password immediately after logging back in.
DataHub — hardware reset
Locate the reset button next to the power inlet on the unit. It is accessible through a small pinhole in the enclosure.
Ensure the DataHub is powered on.
Insert a paper clip or other small object into the pinhole and depress the reset button.
Hold the button for 15 seconds, then release.
The unit will perform a factory reset. This takes 5–10 minutes — do not interrupt the unit during this time.
Note: A quick press of the button will reboot the unit but will not reset it. The button must be held for more than 10 seconds and less than 30 seconds for the reset to occur.
DataHub Pro — hardware reset
Locate the RESET button between the WAN Ethernet port and the NMEA socket on the unit. It is accessible through a small pinhole in the enclosure.
Ensure the DataHub Pro is powered on.
Insert a paper clip or other small object (do not use a sharp pin) into the pinhole and depress the reset button.
Hold the button for 15 seconds, then release.
The unit will perform a factory reset. This takes 5–10 minutes — do not interrupt the unit during this time.
Note: A quick press of the button will reboot the unit but will not reset it. The button must be held for more than 10 seconds and less than 30 seconds for the reset to occur.
After the reset
Once the reset is complete, you will need to set up the unit again from the beginning.
DataHub: start at Step 2: How to Setup GPS Tracking (https://help.predictwind.com/en/articles/7862703-step-2-how-to-setup-gps-tracking)
DataHub Pro: start at Step 2: How to Set Up GPS Tracking (https://help.predictwind.com/en/articles/12822055-datahub-pro-step-2-how-to-set-up-gps-tracking)