Deleting or uninstalling an app does not cancel its subscription.
This applies to all our apps:
PredictWind
PredictCurrent
PredictRain
Anchor Alert
AIS Explorer
Your subscription will continue to renew until you cancel it through your Apple or Google Play account.
Apple: How to cancel your subscription
On your iPhone, iPad or Apple Vision Pro:
Open the Settings app.
Tap your name.
Tap Subscriptions.
Select PredictWind, PredictCurrent, PredictRain, Anchor Alert or AIS Explorer.
Tap Cancel Subscription.
The subscription will remain active until the end of the current subscription period, but it will not renew again.
Apple: How to request a refund
Apple manages all App Store subscription payments. We cannot cancel or refund an Apple subscription on Apple’s behalf.
You should receive an email receipt from Apple for the subscription payment. Follow the link in the receipt to report a problem and request a refund.
You can also visit Apple’s Report a Problem website, sign in with the Apple ID used for the purchase and follow the steps to request a refund.
All refund requests are reviewed and processed by Apple.
Android: How to cancel your subscription
On your Android device:
Open the Google Play Store.
Tap your profile icon.
Tap Payments & subscriptions.
Tap Subscriptions.
Select PredictWind, PredictCurrent, PredictRain, Anchor Alert or AIS Explorer.
Tap Cancel subscription and follow the instructions.
The subscription will remain active until the end of the current subscription period, but it will not renew again.
Android: How to request a refund
Google manages all subscriptions purchased through Google Play. We cannot cancel or refund a Google Play subscription on Google’s behalf.
To request a refund:
Sign in with the Google account used for the purchase.
Find the relevant app subscription.
Select Report a problem or Request a refund.
Choose the reason for your request and submit the form.
All refund requests are reviewed and processed by Google.
If you need help identifying which account your subscription is connected to, please contact our Support team and send us a copy of your Apple or Google Play receipt.