Before you start
Do you have a PredictMail account?
If you do not have a PredictMail account, please set one up first in the Satellite Portal.
Have you set up PredictMail on the DataHub?
Please set up PredictMail on the DataHub before you set up PredictMail for Mac. This will ensure that after you reconnect your Mac to DataHub Wi-Fi, it will not report an error when it attempts to check PredictMail.
Disconnect from DataHub Wi-Fi. Connect to the Internet via your home, another high-speed Wi-Fi or a hot spot from another device. If you use an Ethernet cable or a USB tether to connect your Mac to the Internet, please temporarily disable your Mac Wi-Fi so it is disconnected from DataHub Wi-Fi.
This guide has been written for AppleMail version 16 on Mac OS 13.4.1 (Ventura). If you are using an older version of Mac OS, the steps, screens, and options may differ. Steps and screenshots for older versions are included where possible.
Add a PredictMail account to Apple Mail for Mac OS
Open Mail on your Mac.
If you already have an email account set up in Mail, the wizard will not appear, so you will need to click the Mail menu and select Add Account.
Select Other Mail Account or @Mail Account and Continue.
Type in your Name, PredictMail email address, and your PredictMail password. When you sign up for PredictMail, your account details are emailed to you.
Click Sign In.
Apple Mail will attempt to authenticate your account with IMAP and report an error.
Change your Account Type to POP.
Enter predictmail.com for the Incoming and Outgoing Mail Servers.
On older Mail versions, you may also need to reenter your PredictMail email address as the username and your password.
Click Sign In.
Your mail will validate, finish the configuration, and download any emails in your PredictMail inbox.
Check your Settings
To check your settings:
Click on the Apple symbol & select System Settings.
Click on Internet Accounts.
PredictMail will display if you have successfully set it up.
Click to open PredictMail.
Click Details to view your settings and OK to close the settings page.
Correctly configure your settings
Click the Mail menu and select Settings/Preferences to customize Mac Mail settings so it will not report incorrect errors when connected to DataHub Wi-Fi.
Click Accounts, PredictMail and Server Settings.
Click to un-tick: Automatically manage connection settings for POP and SMTP.
This will prevent Mail from displaying the authentication settings again by Mail when it is connected to DataHub Wi-Fi.
Click Account Information.
Check Remove copy from server after retrieving a message is set to After one week.
This will allow time for all your devices to download all emails before removing a copy from the server, and it will assist you in completing PredictMail testing.
Congratulations! You have now set up Mac Mail.
If you have other devices you wish to use with PredictMail, please review How to set up PredictMail on iOS, Android, PC & Mac for more setup articles.
Change your PredictMail password
If you forgot your PredictMail password, you can reset it in the Satellite Portal. Click on your PredictMail Account, then click Change Password.