Before you start
Do you have a PredictMail account?
If you do not have a PredictMail account, please set one up first in the Satellite Portal.
Have you set up PredictMail on the DataHub?
Please set up PredictMail on the DataHub before you set up PredictMail on your iPhone or iPad. This will ensure that after you reconnect your iOS device to the DataHub Wi-Fi, it will not report an error when it attempts to check PredictMail.
Connect to the Internet via your device's cellular data, home or another high-speed Wi-Fi, or a hot spot from another device. Disconnect from and do not use DataHub Wi-Fi during the PredictMail setup.
This guide has been written using AppleMail for iOS 16 and 17 on an iPhone. If you use a different version of iOS, the steps, screens, and options may differ slightly.
Apple Mail for iPad/iPhone set up for PredictMail
To setup Apple Mail for PredictMail on your iPhone/iPad, tap the device Settings menu, then:
Swipe down and tap Mail, tap Accounts, then tap Add Account.
Tap the account type Other at the bottom of the screen, then Add Mail Account.
Type in your Name, Predicmail Email Address, Password & Description.
Tap the account type POP top right of the screen.
Type in the PredictMail Incoming Mail Server details:
Host Name: predictmail.com
Username: Your PredictMail email address (all lowercase)
Password: Your PredictMail password
Type in the PredictMail Outgoing Mail Server Details:
Host Name: predictmail.com
Username: Your PredictMail email address (all lowercase)
Password: Your PredictMail password
Tap Save to verify your settings.
The account will take 1-2 minutes to complete verification. This delay is expected.
Congratulations! You have now set up Apple Mail for iOS.
If you have completed DataHub setup and Step 1 - Setup PredictMail on the DataHub, connect to DataHub Wi-Fi to use Apple Mail with your DataHub.
Next Steps
If you have other devices you wish to use with PredictMail, please review How to set up PredictMail on iOS, Android, PC & Mac for more setup articles.
Quick Tip - recommended Apple Mail settings
By default, Apple Mail leaves all messages downloaded from the DataHub on the DataHub. To keep emails stored on the DataHub to a minimum, we recommend configuring Apple Mail settings to remove new messages downloaded and deleted messages from the DataHub after 7 days. To change these settings:
On your iPhone/iPad, open the Settings menu.
Tap Mail > Accounts > PredictMail.
Tap Advanced at the bottom of the page.
In the Deleted Messages section, tap Remove and select After one week.
Tap < Advanced in the top left to return to Advanced settings.
In the Incoming Settings section, tap Delete from Server and select Seven Days.
Tap <Back in the top left to return to Advanced settings.
Tap <Predictmail to return to the mail PredictMail setting menu and tap Done.
Troubleshooting
Change your PredictMail password
If you forgot your PredictMail password, you can reset it in the Satellite Portal. Click on your PredictMail Account, then click Change Password.
