Before you start
Do you have a PredictMail account?
If you do not have a PredictMail account, please set one up first in the Satellite Portal.
Have you set up PredictMail on the DataHub?
Please set up PredictMail on the DataHub before you set up PredictMail in Outlook for Mac. This will ensure that after you reconnect your Mac to DataHub Wi-Fi, it will not report an error when it attempts to check PredictMail.
Disconnect from DataHub Wi-Fi. Connect to the Internet via your home, another high-speed Wi-Fi or a hot spot from another device. If you use an Ethernet cable or a USB tether to connect your Mac to the Internet, please temporarily disable your Mac Wi-Fi so it is disconnected from DataHub Wi-Fi.
This guide has been written for Outlook for Mac version 16.74.1 on Mac OS 13.4.1 (Ventura) using New Outlook mode. The steps, screens, and options may differ if you use an older version of Outlook or Mac OS.
Add a PredictMail account to Outlook for Mac
Open Outlook on your Mac.
Click on the Outlook menu, then select Settings.
If the Outlook Settings window appears, click on Accounts.
Click on the + button in the bottom left corner.
Select Add an Account...
Type in your PredictMail email address and click Continue.
Type in your PredictMail email password
Click on the eye button on the right to reveal and check it.
Enable Show Advanced Settings
Update the POP Incoming Server to: predictmail.com.
As SMTP Username, type in your PredictMail email address.
As SMTP Password, type in your PredictMail Password
Update the SMTP Outgoing Server to: predictmail.com.
Click Add Account.
Congratulations! You have now set up Outlook for Mac.
You can switch to this account or back to the regular email account on the Outlook main menu by clicking on the email account. You can use the > button beside the account name to open or hide it.
If you have completed DataHub setup and Step 1 - Setup PredictMail on the DataHub, then to use Outlook for Mac with your DataHub, connect it to DataHub Wi-Fi.
Next Steps
If you have other devices you wish to use with PredictMail, please review How to set up PredictMail on iOS, Android, PC & Mac for more setup articles.
Troubleshooting
Change your PredictMail password
If you forgot your PredictMail password, you can reset it in the Satellite Portal. Click on your PredictMail Account, then click Change Password.
