Before you start
This stage must be completed in a location where:
Your GO! or GO exec can receive 4-5 bars of coverage, ideally connected to an external antenna or placed outside with a clear view of the sky.
Your mobile device can also receive strong cell coverage, e.g. at the marina or anchored nearshore.
You could complete this step at home if your Iridium device consistently maintains 4-5 bars of satellite coverage outside while connected by Wi-Fi to the DataHub. If you have set up PredictMail on your mobile device, please also have a laptop or tablet device handy for logging into the DataHub.
If you have not done so already, please either:
Disconnect your DataHub from high-speed Wi-Fi and connect your Iridium GO! or GO exec
If you are continuing immediately after completing Step 3, please disconnect your DataHub from the high-speed Internet it is connected to by:
Unplugging the USB tethering cable from your phone or the Ethernet cable from your Cellular modem or Starlink.
If your GO! exec is connected via Ethernet, temporarily disable DataHub 2.4 GHz Wi-Fi.
or
Switch from high-speed Wi-Fi and reconnect the Datahub via 2.4 GHz Wi-Fi to your GO! or GO exec.
If you have already done this, continue to send an email using the GO! or GO exec.
Temporarily disable DataHub 2.4Ghz Wi-Fi
To do this:
Connect your device to the DataHub via Wi-Fi or an Ethernet cable, then open a Chrome or Safari browser and type 10.10.10.1 in the URL bar.
On the left menu, click Settings.
On the top menu, click Wifi.
On the Wifi Settings page, click Tools.
Click the Disable WiFi dropdown box and select Connect to Internet (2.4Ghz).
Click the red DISABLE button.
Important Note: After this test, please remember to enable your 2.4 GHz Wi-Fi again and reconnect the DataHub to high-speed Wi-Fi.
Reconnect your GO! or GO exec to 2.4 GHz Wi-Fi
To do this:
Connecting your device to the DataHub via Wi-Fi or an Ethernet cable, then open a Chrome or Safari browser and type 10.10.10.1 in the URL bar.
On the left menu, click Settings.
On the top menu, click Wifi.
On the Wifi Settings Page, with Connect to Internet (2.4Ghz) open, click the drop-down box next to Network (SSID) and select your Iridium Wi-Fi.
Type in your Wi-Fi password.
Click the * star to check the password is correct.
Click the green CONNECT button and wait 1-2 minutes while it connects and refreshes to confirm the connection is completed.
Send PredictMail using the Iridium GO exec or GO!
This step will be completed based on the Connection Policy set for your GO! or GO exec. Immediately on sending mail with polling on tracking interval is the recommended policy for Iridium airtime customers on the following plans: GO! / GO exec Unlimited, GO exec 100, 250 and 1200. Customers on other plans are recommended to upgrade to one of these options to avoid overages.
Connect your device with PredictMail to the DataHub via Wi-Fi.
Open the Email Client your PredictMail account has been added to.
Create a new email.
Enter your alternative email address as the recipient in the "To" address.
Add a subject line.
Add text to the email body.
Click or tap to send.
Wait 5-10 seconds until you are sure it has been sent; manually send/receive or sync. You may need to tap, hold and drag down the touchscreen on an iPad.
Wait a minute or two and listen for the DataHub to trigger your GO! or GO exec to activate, connect and start sending.
Important Note: Remember that the download/upload speed of the Iridium GO! is also much slower than that of high-speed Internet or the GO! exec.
Now you can check the Inbox for your alternative email address on a separate device not connected to the DataHub. You should receive the test email within a few minutes. If you receive the email successfully, please continue with the next step.
If you do not receive it, either manually sync the email client; close and reopen the app, allowing it time to resync upon load; or check your Spam folder, Clutter or Other Inbox.
If you're unsure whether the DataHub has sent your PredictMail message, see this article: How to see that a message has been sent from the DataHub Outbox.
Receive PredictMail using the Iridium GO! or GO exec
This step will be completed based on the Connection Policy set for your GO! or GO exec.
Open the email you've received to your alternative email address.
Reply to the email and add some new text in the body of the reply.
Click or tap to send.
Wait 5-10 seconds until you are sure it has been sent, or manually send/receive.
Either wait for the next policy-determined connection to be triggered by the DataHub through your GO! or GO exec, or, if the connection policy is set to Immediately on sending mail with polling on tracking interval, send another outbound Predictmail on your device connected to the DataHub to trigger an Iridium connection session again.
Check if the DataHub is displaying your new message in the Inbox. To do this:
On the top menu, click on Inbox.
Check the DataHub has downloaded your new message to the Local Inbox.
If you see your new message waiting to be collected in the DataHub Local Inbox, open your PredictMail account Inbox and wait for the emails to be transferred from the DataHub Inbox. You may need to manually send/receive or refresh the Inbox to sync it.
If you successfully receive the reply, Congratulations! You can send and receive emails with the DataHub through GO! or GO exec.
Important Note:
Continue to other set-up articles
If you still need to complete the set-up of your DataHub, please continue to Step 4: How to install the DataHub on your boat.