Update Datahub Firmware version is 3.32 or earlier
Please follow the steps below if your DataHub version is 3.32 or earlier (lower). Please do this using a desktop or laptop computer. We do not recommend logging into the DataHub using a phone or other mobile device for this step; it is not a mobile website.
If you are logged into the DataHub and do not see a Settings menu item on the left-hand side or the PredictWind logo in the top left corner, tap the hamburger menu (3 horizontal lines) instead. It will look like this:
Download Firmware Update
Disconnect from the DataHub Wi-Fi and reconnect to your home or other high-speed Wi-Fi.
Please click on this link to download and save the DataHub firmware file into your browser's Downloads folder: https://api.rdsensing.com/pw/firmware.
Please locate this file in your Downloads folder before you move on to the next step. The file will be called "firmware" and will not have a file extension or file type.
On a Win10 device, it may be located here and look like this:
Connect to the DataHub with your desktop or laptop
Now switch your Wi-Fi and reconnect your desktop or laptop to the DataHub Wi-Fi or use an Ethernet cable plugged into the DataHub LAN port.
The DataHub Wi-Fi network will look like PW-Hub-XXXX in the list of available Wi-Fi networks on your device. Please select "Connect Automatically" if this option is available. On a Mac, you may need to click "Other Networks" to see the Wi-Fi network.
Login to the DataHub and Update the Firmware
Open a Chrome or Safari browser, type 10.10.10.1 in the URL bar, and press enter.
Log in with username admin and password admin.
Click Settings on the left-side menu under Services.
Click Firmware on the top menu on the right-hand side.
Click the FLASH IMAGE button.
Navigate to your browser's Downloads folder or the location you saved the Firmware to, and select it to upload to the DataHub.
Tick the box next to KEEP SETTINGS AND RETAIN CURRENT CONFIGURATION, then click the Continue button to update the Firmware.
A screen will pop up to show you the Firmware is being updated.
Critical: Do not disconnect the DataHub from power during this time.
The firmware update will take between 5 to 10 minutes to complete.
Important Note: You will be disconnected from the DataHub during the update while the settings are applied and the DataHub reboots. If you need to, please check and reconnect to the DataHub Wi-Fi after 5-10 minutes, as it may automatically fall over to another Wi-Fi network.
The firmware update is complete once the orange LED comes on.
Please reconnect the device to the DataHub Wi-Fi and verify the new software version by checking the firmware version as displayed on the footer of the login page or any other page in the DataHub.
Congratulations! You have successfully updated the Firmware.
Continue to Step 2
If you are setting up the DataHub for the first time, please continue with Step 2: How to set up GPS tracking.
Continue to DataHub Help Centre
Now you've updated your Firmware if you haven't already, please read our setup guides to take advantage of the new key features of the DataHub which your Firmware may now support, including: